iPulse is a remote monitoring service for billing and diagnosing potential faults.

With wireless communications, Intatec and the metering company can see usage traits and diagnose issues which may arise within the unit or identify a fault with the district heating system, causing the HIU to run ineffectively.

With an instantaneous connection, iPulse allows the operator and its partners to monitor HIUs in real-time. This provides easy commissioning and optimisation of each network to improve efficiency and overall reliability to each HIU.

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Heat Interface Unit

Heat Interface Control with

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Connectivity

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Comms Module

iPulse is the center control point which enables the operator to manage and monitor heat networks:

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Using this data, the metering partner can reduce energy costs to the system user. Early adopters of iPulse have already reported savings of up to 24%.

When using Inta’s HIPER II Heat Interface Unit,
environmental codes (from the Heat Network), planned maintenance visits and system faults can automatically communicated with the help of iPulse, allowing for a speedy resolution.

Sharing data in this way will improve overall efficiency of the HIU for all occupants, helping reduce energy usage and save on living costs. Inta are in partnership with three leading companies within the billing industry, but whichever is chosen, iPulse ensures that all operating data is shared by all.

The iPulse dashboards give an accurate representation of connect heat networks, locations and operational statuses of the devices connected. With this technology, operators, consultants and manufacturers have the opportunity to optimise and improve products and systems, which will lead to design improvements.

Dashboards – Ability to monitor multiple HIUs. Showing address, unit serial number and live statues.

Locations – Zoom in to find locations of installed units.

Live updates. HIU operation status by address.

Data. Current and historical operational information.

General. Serial number, installation date and
operational status at a glance.

Property. Energy use, settings and alerts.

Monitoring. Diagnosing faults and linking alerts
to engineers.

Managing. Remotely configure HIU operation. 

HIU Technical Support

During Weekends and Holidays

Should you require technical support for the Hiper HIU unit during this period, please contact one of our service providers in your area, who will be happy to help.

Please note, you will be required to provide the following information:

  • Code
  • Serial number
  • Installation date
  • Proof of purchase or warranty registration
  • Fault / Fault Code
  • System conditions
Thermalcare Scotland Ltd

Cover: Scotland

Phone: 0141 4141411

Email: scotland@thermalcare.co.uk

Please call the office number and this will put you thought to out of hours.

Cover: London Areas

Phone: 0800 195 6468

Email: info@lhe.london

Address: Office 7, 35-37 Ludgate Hill, London RM10 8LH

Cover: England

Address: Building Centre, 26 Store Street, London, WC1E 7BT

Phone: 077 0449 7243

Email: aruna@heatweb.co.uk

Cover: Midlands, North & North Wales

Address: Unit 3 Chemical Lane Longbridge Hayes Ind Estate, Stoke-on-Trent , ST6 4BP

Phone: 01782 630656

Email: ange.holland@HMM.co.uk

Cover: London Areas

Phone: 07725920241

Email: aaron@hiumechservices.com

Address: 53A lansdowne lane , London, SE7 8TN