Pipework terminology  -  District Heating.

As described in the CIBSE CP1 Heat networks code of practice.

APrimary pipework (or primary heat network).
BSecondary pipework (or secondary heat network).
CTertiary pipework (or tertiary heat network, heating and DHWS internal to the apartment and separated from the primary network).
DSub Station

The Substation separates the buildings from the district heating pipe network or used as a pressure break in very high building to prevent extreme pressure differentials.

Where the temperatures and pressures of the building’s heating systems differ from those of the district heating network, it is usually necessary to utilise a Substation. A Substation consists of a plate heat exchanger which creates pressure break between the district network and consumer system.

The district heating supplier will provide information on the actual minimum and maximum differential pressures, as measured at the service connection valves. This data should be used for determining the sizes and capacities of control valves and heat exchangers.

Pipework terminology  -  Communal Heating System

As described in the CIBSE CP1 Heat networks code of practice.

APrimary pipework (or primary heat network).
BSecondary pipework (or secondary heat network).
CTertiary pipework (or tertiary heat network, heating and DHWS internal to the apartment and separated from the primary network).
DSub Station

The Substation separates the buildings from the district heating pipe network or used as a pressure break in very high building to prevent extreme pressure differentials.

Where the temperatures and pressures of the building’s heating systems differ from those of the district heating network, it is usually necessary to utilise a Substation. A Substation consists of a plate heat exchanger which creates pressure break between the district network and consumer system.

The district heating supplier will provide information on the actual minimum and maximum differential pressures, as measured at the service connection valves. This data should be used for determining the sizes and capacities of control valves and heat exchangers.

HIU Technical Support

During Weekends and Holidays

Should you require technical support for the Hiper HIU unit during this period, please contact one of our service providers in your area, who will be happy to help.

Please note, you will be required to provide the following information:

  • Code
  • Serial number
  • Installation date
  • Proof of purchase or warranty registration
  • Fault / Fault Code
  • System conditions
Thermalcare Scotland Ltd

Cover: Scotland

Phone: 0141 4141411

Email: scotland@thermalcare.co.uk

Please call the office number and this will put you thought to out of hours.

Cover: London Areas

Phone: 0800 195 6468

Email: info@lhe.london

Address: Office 7, 35-37 Ludgate Hill, London RM10 8LH

Cover: England

Address: Building Centre, 26 Store Street, London, WC1E 7BT

Phone: 077 0449 7243

Email: aruna@heatweb.co.uk

Cover: Midlands, North & North Wales

Address: Unit 3 Chemical Lane Longbridge Hayes Ind Estate, Stoke-on-Trent , ST6 4BP

Phone: 01782 630656

Email: ange.holland@HMM.co.uk

Cover: London Areas

Phone: 07725920241

Email: aaron@hiumechservices.com

Address: 53A lansdowne lane , London, SE7 8TN