ENVIRONMENT

The leading choice to monitor and manage Heat Networks

iPulse technology allows you to collect data from Hiper II HIU’s and heat meters as recommended is heat networks best practice guides and promoted by BEIS. A condition of all funding awards is that applicants/projects will be required to fulfil the monthly Monitoring and Reporting requirements as set out in the BEIS guidance document on a standardised template. This is to enable monitoring and evaluation of the benefits and impacts of the HNES Demonstrator (Heat Network Efficiency Scheme).

Hiper II is the only HIU on the market that has the capability to work with iPulse!

The Heat Network Operator expects the system to run as efficiently as it was designed to do.

The network needs to be MONITORED and evaluated when in operation.

Monitoring Efficiency

Two drivers;
1. Government ‘Triple Point’ policy
2. CP1 2020 Code of practice for the UK
document

The company running the network needs to prove that the network is operating to the efficiency it was designed to.

This is the Heat Network Operator.

1.

Dept for Business, Energy and Industrial Strategy. Triple Point funding scheme for monitoring Heat Networks.

2.

CP1 2020 Guide for Heat Networks Monitoring in-use performance has 110 references!

iPulse: it's not just monitoring...
Remote centralised network management

  • HIU operating temperatures monitor
  • HIU operating primary return flow rate
  • HIU fault diagnostics
  • Alarm link to the Service Team
  • HIU operating efficiency
  • HIU operating status
  • Remote configuration of HIU
  • HIU location, serial number and history

iPulse is the ‘Package’ chosen by the Heat Network Operator

The client can combine Hiper II HIU with any plan that meets their heat network management and monitoring requirements.

iPulse provides 8 options of product and plans

Inta managed sales and services:

1. Hiper II HIU
2. iPulse modbus module MONITOR
3. Heat Meter
4. Commissioning Plans
5. Warranty (Inta HIU Service Desk)
6. Service Plans

The Billing Provider manages;

7. Energy Efficiency Services
8. Energy Billing Services

HIU Technical Support

During Weekends and Holidays

Should you require technical support for the Hiper HIU unit during this period, please contact one of our service providers in your area, who will be happy to help.

Please note, you will be required to provide the following information:

  • Code
  • Serial number
  • Installation date
  • Proof of purchase or warranty registration
  • Fault / Fault Code
  • System conditions
Thermalcare Scotland Ltd

Cover: Scotland

Phone: 0141 4141411

Email: scotland@thermalcare.co.uk

Please call the office number and this will put you thought to out of hours.

Cover: London Areas

Phone: 0800 195 6468

Email: info@lhe.london

Address: Office 7, 35-37 Ludgate Hill, London RM10 8LH

Cover: England

Address: Building Centre, 26 Store Street, London, WC1E 7BT

Phone: 077 0449 7243

Email: aruna@heatweb.co.uk

Cover: Midlands, North & North Wales

Address: Unit 3 Chemical Lane Longbridge Hayes Ind Estate, Stoke-on-Trent , ST6 4BP

Phone: 01782 630656

Email: ange.holland@HMM.co.uk

Cover: London Areas

Phone: 07725920241

Email: aaron@hiumechservices.com

Address: 53A lansdowne lane , London, SE7 8TN