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The 3 Plan Options

IP1

iPulse Monitor

For operator self monitoring

  • Connection box
  • Supplied with the HIU or Retrofit Pack
  • Remote viewing of all HIU
  • Remote setting of HIU functions
  • Gateway provided and commissioned
  • Maintenance planning
  • Fault alarms and diagnostics
  • System operation alarms
  • Service engineer alerts

IP2

iPulse Plus

Remote monitoring and energy efficiency assessment reports.

  • iPulse Monitor IP1 and…
  • Annual energy assessment reporting
  • Energy usage comparisons
  • Heat metered usage
  • Energy consumption
  • Energy waste and heat loss’s
  • Fault alarms

IP3

iPulse Plus & Billing

Full package including billing management of energy consumption.

  • iPulse Monitor IP1 and IP2 Plus reporting
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Ista Billing Services

Plan and operation of billing all residents from the HIU heat meter and cloud data. Collection. Remote debt management and prepayment ready, with screen an option.

Inta iPulse IP1 Monitor

Cost

One off invoice cost + annual license fee.

Includes gateway and commissioning.

Plan

Remote Monitor application and HIU configuration file for unlimited number of apartments with HIUs, allowing the network operator complete remote monitoring of operation and fault and error alarms.

Annual Operators Fee

£Cost per annum operators license charge per HIU, and can be cancelled at 1 months notice.

Notice provided in writing 1 months in advance of the intended date of withdrawal. No rebate of fees already paid shall be due.

Monitor Dashboards

Network location
Apartment block location
Apartment block summary
HIU monitor by address
HIU history by address

HIU Technical Support

During Weekends and Holidays

Should you require technical support for the Hiper HIU unit during this period, please contact one of our service providers in your area, who will be happy to help.

Please note, you will be required to provide the following information:

  • Code
  • Serial number
  • Installation date
  • Proof of purchase or warranty registration
  • Fault / Fault Code
  • System conditions
Thermalcare Scotland Ltd

Cover: Scotland

Phone: 0141 4141411

Email: scotland@thermalcare.co.uk

Please call the office number and this will put you thought to out of hours.

Cover: London Areas

Phone: +44 (0) 207 247 9304

Email: info@sandhurstplumbing.co.uk

Address: 18 Blount Street, London, E14 7BZ

Cover: England

Address: Building Centre, 26 Store Street, London, WC1E 7BT

Phone: 077 0449 7243

Email: aruna@heatweb.co.uk

Cover: Midlands, North & North Wales

Address: Unit 3 Chemical Lane Longbridge Hayes Ind Estate, Stoke-on-Trent , ST6 4BP

Phone: 01782 630656

Email: ange.holland@HMM.co.uk

Cover: London Areas

Phone: 07725920241

Email: aaron@hiumechservices.com

Address: 53A lansdowne lane , London, SE7 8TN