HIUS Explained

Your Guide to HIUS

Inta’s comprehensive range of products for heat interface units (HIUs) bring together software and hardware to meet the needs of specifiers, installers, landlords and residents.

What is a HIU or Heat Interface Unit?

Heat Interface Units (HIUs), also known as Thermal Interface Units (TIUs), are used to efficiently distribute heat and hot water to district heating or network heating projects. HIUs are similar in appearance to a standard boiler and are typically used in heat networks. Heat networks are systems that use a centralised heat source (usually located in a plant/mechanical/boiler room) to distribute hot water through a network of insulated pipes. This system is generally used to fulfil heating and hot water requirements in residential buildings such as apartment complexes but is also used in educational and commercial buildings.

HIUs are installed into each property in the building as a boiler would be. The unit is connected to one central boiler through a network of pipes. HIUs incorporate one or two-plate heat exchangers to transfer the heat from the central system into instantaneous heating and hot water as and when it is required. HIUs incorporate an internal electronic control unit that ensures maximum efficiency, improved reaction time and control, but also incorporates other additional features. Modulating valves control the supply of hot water to both the space heating and domestic hot water within the apartment. The thermally insulated casings also minimise heat loss from the unit.

What are the key benefits of HIUs?

Benefits for the consumer include:

  1. HIUs are very responsive, providing instant supply on-demand.
  2. Energy bills should be decreased as communal heating is all about improving energy efficiency, CO2 reduction and saving on running costs.
  3. Eliminating the gas supply alleviates any worries about carbon monoxide emissions.
  4. Occupants have good visibility of energy consumption which promotes energy saving.

When compared to traditional individual heating systems, HIUs present greater benefits to both landlords and tenants. When used with centralised heating systems, heat interface units can have the following advantages:

  1. Minimised installation and maintenance As maintenance and repair are focussed on the central plant room as opposed to individual boilers in each dwelling, long-term cost savings can be achieved.
  2. Compliance with low-carbon and renewable energy requirements Although central gas boilers are used, heat networks also present a great opportunity to use renewable energy sources such as CHP, biomass, solar or heat pumps.
  3. As the system delivers hot water on demand, no energy is wasted from heat building up or dissipation after use.

Where are HIU's installed?

Examples of how HIUs are used include:

  1. Providing central heating and hot water to individual rooms and dwellings within larger buildings such as apartment complexes.
  2. Providing individual residents and occupants better control over their heating and helps them receive more accurate billing.

HIU Technical Support

During Weekends and Holidays

Should you require technical support for the Hiper HIU unit during this period, please contact one of our service providers in your area, who will be happy to help.

Please note, you will be required to provide the following information:

  • Code
  • Serial number
  • Installation date
  • Proof of purchase or warranty registration
  • Fault / Fault Code
  • System conditions
Thermalcare Scotland Ltd

Cover: Scotland

Phone: 0141 4141411

Email: scotland@thermalcare.co.uk

Please call the office number and this will put you thought to out of hours.

Cover: London Areas

Phone: 0800 195 6468

Email: info@lhe.london

Address: Office 7, 35-37 Ludgate Hill, London RM10 8LH

Cover: England

Address: Building Centre, 26 Store Street, London, WC1E 7BT

Phone: 077 0449 7243

Email: aruna@heatweb.co.uk

Cover: Midlands, North & North Wales

Address: Unit 3 Chemical Lane Longbridge Hayes Ind Estate, Stoke-on-Trent , ST6 4BP

Phone: 01782 630656

Email: ange.holland@HMM.co.uk

Cover: London Areas

Phone: 07725920241

Email: aaron@hiumechservices.com

Address: 53A lansdowne lane , London, SE7 8TN